Refunds and Return Policy
Thank you for shopping with Rhubarb. We are committed to providing you with high-quality products and services. However, please note that due to the nature of our products, we do not accept returns or issue refunds for any reason.
All sales are final, and we cannot accept any returns or exchanges, except in cases where the product you receive is defective or damaged upon arrival. In such cases, please contact us within 7 days of receipt of the product at jae.rhubarb@gmail.com to request a replacement or refund, which is at the discretion of us. We may require you to provide photographic evidence of the defect or damage to the product before we can process your request. The garment will also have to be shipped back to us before we can process a replacement or refund.
Please note that we reserve the right to refuse any returns or exchanges that do not meet our criteria, or that are submitted after the 7-day window. We also cannot accept returns or exchanges for products that have been used, altered, or washed.
We do not issue refunds for any reason, including but not limited to, dissatisfaction with the product, sizing issues, or changes of mind. By making a purchase from our store, you acknowledge and agree to our refunds and return policy.
Privacy Policy
This Privacy Policy explains how Rhubarb ("we", "us", or "our") collects, uses, and discloses your personal information in connection with our website, www.tasteslikerhubarb.com ("Site"), and any services, features, or content offered by Rhubarb (collectively, the "Services").
By using our Site or Services, you consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy.
Information We Collect
We may collect personal information from you when you visit our Site or use our Services, including:
- Contact information such as your name and email address, which we collect when you sign up for our mailing list through Mailchimp.
- Other information you provide to us, such as when you make a purchase, fill out a form, or contact us for support.
We also automatically collect certain information about your device and use of our Site and Services using cookies and other tracking technologies. This may include your IP address, browser type, operating system, referring URLs, and other usage information.
How We Use Your Information
We use your personal information for the following purposes:
- To provide you with our Site and Services, including processing your orders, responding to your inquiries and requests, and sending you marketing and promotional communications via email.
- To analyse and improve our Site and Services, such as by measuring and understanding user engagement and preferences, and developing new features and offerings.
- To comply with legal obligations, such as tax and accounting requirements.
How We Share Your Information
We may share your personal information with the following third parties for the purposes described in this Privacy Policy:
- Mailchimp, our email marketing provider, to send you marketing and promotional communications via email.
- Service providers and vendors who assist us with the provision of our Site and Services, such as payment processors and shipping carriers.
- Law enforcement and government authorities to comply with legal requirements or requests.
We may also share aggregated or anonymized data that does not directly identify you with third parties for any purpose.
Your Choices
You may opt-out of receiving marketing and promotional communications from us by following the instructions provided in the email, or by contacting us using the information provided below. Please note that even if you opt-out of marketing emails, we may still send you transactional or administrative messages related to your use of our Site and Services.
You may also disable cookies and other tracking technologies in your browser settings, although this may affect your ability to use certain features of our Site and Services.
Security
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet, or method of electronic storage, is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will provide notice of any material updates by posting the updated Privacy Policy on our Site, and we encourage you to review this Privacy Policy periodically for any updates.
Contact Us
If you have any questions or concerns about this Privacy Policy, or our practices with respect to your personal information, please contact us at jae.rhubarb@gmail.com
Off-White c/o Virgil Abloh™ embarks on a new narrative where free thinking inspires a pioneering format for the future, where the age of imagination is the product of reality.
Inspired by Virgil’s vision and approach to his art, Off-White™ nourishes a collective of creative minds that represent the best in their category and have a strong and personal connection with Virgil. Ibrahim’s relationship with Virgil and Off-White™, born and nurtured through Instagram DMs, blossomed both personally and professionally over the last 3 years creating a strong bond based on mutual respect and shared values.
“Making a successful luxury brand in nine years is genius. It’s a feat that I admire and hope to continue building upon with a rich legacy. He revolutionised streetwear and luxury that crosses generations and decades. He showed the world that the underrepresented, the underdogs and Black people, in particular, have brilliant minds and can push and compete equally in the establishment. He inspired hope and brought about change.” - Ibrahim Kamara, Art&Image Director Off-White™